Quality - Promoting and supporting an effective pharmacy workforce

Centre Review Process

Centre Review is an annual KSS Deanery process that aims both to audit and to develop NHS Trusts capacity for education management, each pharmacy department within the South East Coast is now part of this process.
Every year each pharmacy department produces:

• a Quality Manual showing how the department complies with national and regional statutory and regulatory requirements, including those of KSS Deanery Pharmacy, GPhC and Awarding Bodies. The standards which have been used within the document are from the GPhC Standards for the initial education and training of pharmacists, this document can be downloaded below.
• an Annual Audit and Review within Kent Surrey and Sussex each medical Local Faculty Group is also required to undertake an annual audit and review of their education and training arrangements – this enables LFGs to look at actual outcomes and practice as well as infrastructure. Within pharmacy we have focused on infrastructure only until now but we feel the time is right to look at outcomes and practice.

The Quality Manual is produced by the KSS Deanery Pharmacy Team working in partnership with pharmacy departments, each department is then required to add to the manual how they demonstrate meeting the requirements.
The Centre Review process begins with the first of 2 visits; prior to the first visit, each department must submit their manual to the Deanery. A pair of trained Verifiers visit the Trust to verify and sign off the Quality Manual.
The second visit, a fortnight later, is a formal meeting between the NHS Trust Chief Executive, Clinical Tutor and Medical Education Manager, and a Dean and a Deanery Education Advisor. A representative from pharmacy is also required to attend. The meeting discusses the results of the Quality Manual verification visit, the results of the previous years Action Plan and the Annual Audit and Review.